At casinoapp, every piece of information you share with us is treated as a sacred trust. This policy explains in detail what data we collect, how it's used, and what rights you have.
Casinoapp (https://casinoapp.cash) places the highest importance on user privacy. This Privacy Policy ("Policy") explains how casinoapp collects, stores, uses, and protects your personal information.
By using the casinoapp website or app, you agree to this policy. Please read it carefully before using the platform. We believe that transparency around data is the clearest proof of trustworthiness.
This policy has been prepared in compliance with international data protection law (GDPR) and applicable local regulations. We will notify you in a timely manner of any changes.
Casinoapp collects data through three main channels: information you provide directly, data generated automatically as you use the platform, and information received from payment providers.
| Data Categories | Example | Reason for Collection |
|---|---|---|
| Identifying Information | Name, date of birth, national ID | KYC verification, age confirmation |
| Contact Information | Email, mobile number, address | Account Management & Notifications |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment processing, AML compliance |
| Gaming Data | Bet history, wins and losses, game preferences | Service Improvement & Personalization |
| Technical Information | IP address, browser, and device information | Security & Fraud Prevention |
Casinoapp uses your data only for specific, legitimate purposes. No information is used beyond what is necessary.
Casinoapp never sells your data to third parties for advertising purposes. That is our commitment.
Casinoapp uses multiple layers of security to protect your data — not just technology, but our staff are trained in data protection as well.
Casinoapp uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.
Optional cookies can be disabled through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
As a casinoapp user, you have important rights over your personal data. To exercise these rights, write to us at support@casinoapp.cash.
You can request to know what personal information we hold about you.
You can request corrections to any inaccurate or outdated information.
After closing your account, you may request the complete deletion of your data.
You can request a copy of your data in a machine-readable format.
You may request that your data be restricted to use for specific purposes only.
You can opt out of promotional emails and notifications at any time.
Casinoapp does not retain your data longer than necessary. However, certain legal obligations require us to keep specific information for a defined period.
Once the above retention periods expire, data is securely destroyed or anonymized.
Casinoapp strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.
Age verification is carried out at registration. If a minor has registered by mistake, the account will be closed immediately upon a guardian's request and all collected data will be deleted.
If you have any questions, concerns, or complaints regarding this privacy policy, please contact our data protection team:
We take every complaint seriously and work to resolve it as quickly as possible.
Every data packet from your device to our servers is wrapped in 256-bit SSL encryption. No one can intercept it along the way.
Casinoapp servers are hosted in ISO-certified data centers that meet international standards, with security measures covering everything from physical access to cybersecurity.
Our business model doesn't rely on advertising, so we have no reason or incentive to sell your data.
You can always request to view, correct, or delete your personal data. You decide, we comply.
Independent security experts audit casinoapp's data protection systems annually and provide recommendations for improvement.
Get 24-hour support for any data-related queries. You can reach us in Bengali or by email.